Frequently Asked Questions
Clear answers for the questions that come first.
Beginning therapy can feel easier when you know what to expect.
Find practical information about getting started, choosing care, costs and insurance, online sessions, and privacy at Acuity Counseling.
Explore the answers
What would help you feel more prepared?
You do not need to read every answer before reaching out. Choose the section that fits what you are wondering about right now.
Getting started
Beginning therapy at Acuity
What is Acuity Counseling?
Acuity Counseling is a private therapy practice in Edmond offering in-person care and online therapy across Oklahoma. Acuity supports teens, young adults, adults, couples, families, and groups with a range of concerns and goals.
How do I request an appointment?
Use the appointment window to compare current availability and request a time. The clinician reviews the request to confirm that the selected availability is correct. You can also contact Acuity directly if you need help choosing a next step.
What happens during the first therapy session?
Your first session is a chance to get acquainted, discuss what brought you to therapy, and begin identifying what you would like support with. You can share at a pace that feels manageable, ask questions, and talk with your therapist about what working together may look like.
Therapy approaches
How care can be shaped around you
What therapy approaches does Acuity use?
Acuity may draw from Cognitive Behavioral Therapy, Internal Family Systems, Motivational Interviewing, Person-Centered Therapy, Solution-Focused Brief Therapy, Strengths-Based Therapy, Acceptance and Commitment Therapy, Narrative Therapy, Humanistic Therapy, and creative interventions. The approaches used depend on your needs, goals, and clinician.
How do I know which therapy approach is right for me?
You do not need to choose an approach before beginning. Your therapist can learn what brings you to therapy, discuss your goals and preferences, and explain which approaches may fit. The process remains collaborative and can be revisited as your needs change.
Can a therapist combine different approaches?
Yes. Therapy may include more than one approach when that combination fits your needs and goals. Your therapist can explain what they are using and why, and you can ask questions or share what is and is not feeling useful.
Fees and insurance
Understanding costs and coverage
View complete payments and fees informationHow much does therapy cost at Acuity Counseling?
For licensed clinicians, the intake session is $165 and subsequent sessions are $150. For pre-licensed clinicians, the intake session is $115 and subsequent sessions are $95. Group rates vary depending on the group. Your responsibility may differ when insurance benefits apply.
Does Acuity Counseling accept insurance?
Yes. Acuity Counseling participates with select insurance plans, including BCBS, Aetna, Cigna, Carelon, Curative, UMR, UnitedHealthcare, Optum, HealthChoice, Healthcare Highways, 90 Degree Benefits, Medica, Mending, Oscar Health, Preferred Community Choice, WebTPA, HealthSmart, Government Employees Health Association (GEHA), and First Health. Network participation and benefits can change, so please verify your specific behavioral-health coverage before scheduling.
What forms of payment do you accept?
Acuity Counseling accepts debit cards, credit cards, and eligible HSA/FSA cards. Payments are handled through the secure client portal.
Privacy and security
How to share information safely
View crisis resourcesIs therapy confidential?
Therapists protect client privacy within professional and legal requirements. The specific limits of confidentiality and how information is handled are explained in the paperwork completed before the first appointment and can be discussed with your therapist.
Are online therapy sessions secure?
Acuity uses a secure telehealth platform designed to support confidential care. You will also want to join from a private location where you can speak comfortably and limit interruptions.
Where should I share clinical or insurance information?
Use Acuity’s secure inquiry form or client portal when you need to share clinical, insurance, or other sensitive information. The general contact form is intended for basic questions and should not include private health information.
Still have a question?
We can help you choose the next practical step.
Use the secure inquiry for care or insurance details, or contact Acuity with a general question.
Care that meets you where you are.
Choose the setting that works best for your life. You’ll receive the same warm, personalized support either way.
